The customer reported a water leak underneath the bathtub and requested investigation and repair.
Inspection and Findings:
Upon investigation, the leak was traced to the hot water pipe and its tap/connections underneath the bath. The leak was found to have occurred due to a failure of the plumbing components and was not caused by any human error, misuse, accidental damage, or interference by the customer. The leak occurred as a result of the plumbing system/component failing by itself.
Works Carried Out:
Damage Caused:
The water leak has caused damage to the floorboard underneath the bathtub. We recommend that the damaged floorboard is inspected and repaired/replaced at a later date by the appropriate contractor.
Conclusion:
The plumbing leak has been repaired successfully. Following testing, no further leakage was observed. The damage to the floorboard is consistent with the water leak and should be addressed separately.